We offer FREE Standard Shipping on all USA orders (except AK). Orders are processed through UPS® Ground and USPS® Priority Mail.
Our Free Standard Shipping is delivered via UPS or USPS, and takes anywhere from 1 to 7 business days, depending on the destination. These are estimated delivery times, and can arrive sooner or later (in the case of shipment disruptancies). Orders are shipped from our fulfillment center in Stanton, CA.
Our orders are processed in our fulfillment center in Orange County, CA USA. Shipments will include a return address of: 10344 Beach Blvd, Stanton, CA 90680.
Due to certain international restrictions from our payment processors, shipping to countries outside of the United States is unavailable during checkout.
International purchases are available via PayPal.
Note: Shipping costs may be higher due to border/custom regulations.
If you would like to purchase outside of the US, please contact us via chat or email.
Yes, all orders shipping to a PO Box are shipped via USPS.
If your order has not been shipped (the order status says “unfulfilled”) please send an email immediately to firstname.lastname@example.org, we'll do our best to get to the order before it ships but we cannot guarantee it.
To ensure that your order is processed and shipped in a timely manner from our fulfillment center, please make sure that your shipping address is entered FULLY and CORRECTLY. Please include all relevant and/or required information. In addition, the use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring timely delivery. WE DO NOT TAKE RESPONSIBILITY FOR LOST, MISPLACED, OR INCORRECTLY DELIVERED SHIPMENTS IF THE SHIPPING ADDRESS INFORMATION PROVIDED IS INCORRECT OR INCORRECTLY ENTERED AT THE TIME OF PURCHASE.
Yes! We understand that not everyone wants the world to know that they bought a bong. Our packages are shipped in a standard plain box labeled with "OC Distribution".